51 of 51 use cases
Email operations
Draft replies automatically in a shared inbox
A delegated service account reads an incoming enquiry, drafts a researched reply in the mailbox, and leaves it for a human to approve and send.
Gmail API
Email operations
Triage and route inbound mail across a domain
Classify every inbound message, label it, and forward the ones that matter to the person who owns them — without touching a single mail rule.
Gmail API
Email operations
Send mail as a shared alias from automation
Deliver notifications, confirmations and campaign replies from a branded address like support@ or updates@ without a human in the loop.
Gmail API
Email operations
Archive or export every mailbox on a schedule
Systematically export mail for compliance, migration or analysis across an entire domain, mailbox by mailbox.
Gmail API
Email operations
Find every conversation waiting on a reply
Scan the domain's mail and surface threads where a customer wrote last and nobody answered.
Gmail API
Email operations
Run a controlled outbound sequence with a real audit trail
Send a paced, personalised sequence from a real mailbox, with per-recipient logging that survives failure.
Gmail API
Email operations
Find and remove stale automated drafts
Sweep the domain for drafts left behind by retired automations before a client sees one.
Gmail API
Email operations
Route form and system notifications to a case owner
Parse machine notifications, work out who owns the record, and put it in front of them.
Gmail API · Sheets API
Documents and Drive
Create a client folder structure the moment a deal closes
Provision a consistent Drive folder tree, seeded with templates and shared with the right people, automatically.
Drive API
Documents and Drive
Generate documents from a template and real data
Produce agreements, letters and reports from a Docs template with fields filled from your systems.
Docs API · Drive API
Documents and Drive
Sort incoming files into the right place automatically
Watch a drop folder, work out what each file is, and file it where it belongs with a consistent name.
Drive API
Documents and Drive
Audit who can see what across Drive
Enumerate sharing across the domain and surface documents exposed more widely than intended.
Drive API
Documents and Drive
Assemble multi-document PDF packages
Merge many source documents into one paginated, indexed package with a generated table of contents.
Drive API
Documents and Drive
Move finished media into a structured content library
Take recordings and exports from wherever they land and file them, with transcripts, into a browsable library.
Drive API
Scheduling
Build a real picture of team availability
Read calendars across the domain to answer who is free, who is overloaded and where the week actually went.
Calendar API
Scheduling
Turn a finished meeting into follow-up automatically
Detect that a meeting happened, pull the notes, and draft the follow-up before anyone opens their laptop.
Calendar API · Gmail API · Drive API
Scheduling
Turn a booking into a record everywhere it matters
When a meeting is booked, create the record, the folder and the confirmation in one pass.
Calendar API · Sheets API · Drive API · Gmail API
Reporting and data
Send a daily digest that catches problems early
One scheduled email that checks the things that fail quietly and reports only what changed.
Gmail API · Sheets API
Reporting and data
Run automation from a spreadsheet non-engineers can edit
Keep rules, templates and routing in a Sheet so the operations team changes behaviour without a deploy.
Sheets API
Reporting and data
Reconcile records between two systems automatically
Compare what your tracking sheet says against what the source system says, and report the differences.
Sheets API · Gmail API
Reporting and data
Score calls or meetings against a rubric, nightly
Turn recordings and transcripts into a consistent, ranked scorecard your team can act on.
Drive API · Sheets API
Reporting and data
Work out which sources actually produce customers
Join enquiry records to outcomes so spend goes where the revenue is.
Sheets API · Gmail API
Admin and governance
Audit which third-party apps can read your mail
List every OAuth grant across the domain and find the retired tools still holding access.
Admin SDK
Admin and governance
Automate joiners, movers and leavers
Create accounts, set group membership, provision Drive and hand over mailboxes without a manual checklist.
Admin SDK · Drive API · Gmail API
Admin and governance
Continuously verify your delegation still works
A scheduled probe that proves every API still answers under every tenant, before a customer finds out otherwise.
Gmail API · Drive API · Calendar API · Admin SDK
Admin and governance
Reduce an over-broad delegation grant safely
Find out which scopes your automation genuinely uses, then cut the grant down to them.
Gmail API · Drive API · Admin SDK
Admin and governance
Hand over a departing employee's mail and files
Transfer ownership, set forwarding and preserve what matters before the account is suspended.
Admin SDK · Drive API · Gmail API
Multi-tenant and agencies
Operate several Workspace tenants from one service account
Authorize the same client ID in each domain and switch tenants simply by changing who you impersonate.
Gmail API · Drive API · Calendar API
Multi-tenant and agencies
Keep a registry of which tenant granted which scope
The single document that turns a multi-tenant delegation outage into a ten-minute fix.
Sheets API
Multi-tenant and agencies
Produce per-client reporting from a shared estate
Generate and deliver each client's own report from data that lives across several tenants.
Sheets API · Drive API · Gmail API
Multi-tenant and agencies
Run one automation estate across several brands
Share the machinery while keeping each brand's identity, sender and data cleanly separate.
Gmail API · Drive API · Sheets API
AI agents on Workspace
Give an AI agent safe access to a mailbox
Let an assistant read context and prepare work, while keeping every outbound action behind human approval.
Gmail API
AI agents on Workspace
Ground an assistant in your own documents
Give an agent read access to the folders that hold your real knowledge so it answers from your material, not the internet.
Drive API
AI agents on Workspace
Build an approval desk for everything an agent produces
Queue agent output for human review in one place, with approve, edit and reject — and an audit trail.
Gmail API · Sheets API
AI agents on Workspace
Have an agent act as a specific person, correctly
Impersonate the right subject so agent output carries the correct identity, signature and permissions.
Gmail API · Drive API
Email operations
Monitor a shared mailbox for SLA breaches with a service account
Track incoming mail to a shared address and flag messages that breach response SLAs, using delegated workspace access.
Gmail API
Documents and Drive
Let support agents see order history from Sheets
A delegated service account can pull order history from Google Sheets and present it to support agents on demand, without manual sharing or exposing the entire sheet.
Sheets API
Admin and governance
Back up Workspace data to external storage on a schedule
Automate regular Workspace data exports to external storage using a delegated service account, handling API limits and consistency issues.
Drive API · Gmail API
Documents and Drive
Route inbound CVs into a hiring pipeline folder
Automatically collect candidate CVs from email and place them in a shared Drive folder for the hiring team.
Gmail API · Drive API
Documents and Drive
Detect duplicate customer records across shared sheets
Use a delegated service account to scan multiple shared Sheets for duplicate customer entries, surfacing conflicts for human review before they propagate into downstream systems.
Sheets API · Drive API
Admin and governance
Produce a monthly security report of admin actions
Aggregate all admin actions across the domain into a monthly report by querying the audit logs with a delegated service account.
Admin SDK
Email operations
Automatically label and archive invoice emails in Gmail
Automatically label and archive incoming invoice emails in Gmail using domain-wide delegation, with concrete steps and pitfalls seen in production environments.
Gmail API
Email operations
Monitor unauthorised Gmail filters with domain-wide delegation
Detecting and alerting on suspicious Gmail filter changes via the API requires careful baselining and regular polling, as not all changes surface in security dashboards immediately.
Gmail API
Admin and governance
Synchronise Google Group membership from a spreadsheet
Automate Google Group membership updates from a Google Sheet, reducing manual errors and centralising access control, but watch for propagation delays and consistency issues.
Admin SDK · Sheets API
Scheduling
Exporting calendar events and capacity domain-wide
How to reliably export all users' primary and secondary Google Calendar events for capacity analysis, with details on avoiding incomplete data and silent API omissions.
Calendar API · Admin SDK
Documents and Drive
Monitoring new files in a shared Drive folder
How to track and respond to new files uploaded in a Google Drive shared folder using push notifications and incremental sync, with real-world caveats.
Drive API
Reporting and data
Generating weekly status documents from Admin SDK activity
Automate weekly status reports by extracting user activity via the Admin SDK Reports API and formatting results into Google Sheets for consistent, up-to-date visibility.
Admin SDK · Sheets API
Documents and Drive
Finding Drive files shared with an external address
How to identify Google Drive files shared with a specific external email using domain-wide delegation, and the critical limitations you must handle.
Drive API · Admin SDK
Email operations
Implementing after-hours auto-response with domain-wide delegation
Set up an after-hours auto-responder using a delegated service account, with advice on handling Gmail API quirks and confidential message edge cases.
Gmail API
Documents and Drive
Indexing contract files in Drive with domain-wide delegation
How to reliably index contract files across Google Drive using domain-wide delegation, and what breaks when Shared Drives and impersonation are misunderstood.
Drive API
Reporting and data
Reconciling calendar bookings with invoices using domain-wide delegation
Accurately match Google Calendar bookings to invoiced services across all users with domain-wide delegation, and avoid missing cancellations or updates that lead to financial errors.
Calendar API
Not sure which one you need?
Describe the problem in your own words. The assistant knows every use case on this site and will point you at the closest ones — or tell you plainly when what you want is a new build, and roughly what it would involve.
Answers come from the use cases on this site. It will tell you when something is not covered rather than inventing it — and it never asks for credentials.
Have something that is not on this list?
Most of what we build starts as a sentence someone types into a box like the one above. If the pattern does not exist yet, we will scope it with you — $500 per hour, and the first reply costs nothing.
Tell us what you need