Use cases → AI agents on Workspace
Ground an assistant in your own documents
Give an agent read access to the folders that hold your real knowledge so it answers from your material, not the internet.
| Who it is for | Any team whose expertise lives in documents rather than in a knowledge base. |
|---|---|
| APIs | Drive API |
| Typical scopes | drive.readonly |
The problem
General assistants give plausible general answers. The answer you need is in a document somebody wrote two years ago.
How it works
- Scope the agent to specific folders, not the whole Drive.
- Extract and index the text, keeping a pointer back to the source file.
- Require answers to cite the document they came from.
What changes
Answers that reflect how your organisation actually does things, with a link to the source.
Questions people ask
How current does the index stay?
Re-index on a schedule and store the file's modified time, so stale answers can be detected.
Want this built?
This is a pattern we run in production. We will set up the delegation and build this on top of it — $500 per hour, most of it working the same day.
Talk to us Or read the setup guideRelated use cases
Have an agent act as a specific person, correctly
Impersonate the right subject so agent output carries the correct identity, signature and permissions.
Give an AI agent safe access to a mailbox
Let an assistant read context and prepare work, while keeping every outbound action behind human approval.
Build an approval desk for everything an agent produces
Queue agent output for human review in one place, with approve, edit and reject — and an audit trail.